Privacy Policy

Effective Date: January 1, 2025

The Consumer Advocate Program Staffing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, submit forms, or interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, and other details you provide.

SMS Opt-in Data: If you choose to opt in to text messages, we collect your mobile phone number and your opt-in preferences (for example, whether you opted in to marketing texts, non marketing texts, or both).

Usage Data and Cookies: Information about how you use our website, including IP address, browser type, device information, and cookies or similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

Provide and improve our services.

Non Marketing SMS Communications: If you opt in to non marketing texts, we may send messages related to your request, such as appointment reminders, customer care updates, and support related notifications.

Marketing SMS Communications: If you separately opt in to marketing texts, we may send marketing or promotional messages.

Customer Support: Respond to inquiries and provide assistance.

Compliance: Maintain records and ensure compliance with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your information only as follows:

Service Providers: Third party vendors that help us operate our business (for example, website hosting, analytics, customer support tools, or payment processors if applicable).

Legal Authorities: If required by law or to protect our rights.

Mobile Information Privacy:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. SMS and Mobile Messaging

a. How You Opt In

You may opt in to receive text messages by submitting your phone number through our website forms and selecting an explicit consent checkbox. Consent to receive text messages is not required to submit a form and is not a condition of purchase.

b. Message Types

If you opt in to non marketing texts, messages may include appointment reminders, customer care updates, and support related notifications.

If you separately opt in to marketing texts, messages may include marketing or promotional communications.

c. Message Frequency and Fees

Message frequency may vary. Message and data rates may apply.

d. Opt Out and Help

You can opt out at any time by replying STOP to any message. You can reply HELP for assistance.

5. Your Choices and Rights

You have the right to:

Opt out of marketing communications at any time.

Opt out of SMS by replying STOP.

Access, update, or request deletion of your personal information by contacting us.

Disable cookies through your browser settings (note that some site features may not function properly).

6. Data Security

We take reasonable precautions to protect your personal information. However, no data transmission over the internet is 100% secure.

7. Third Party Links

Our website may contain links to third party sites. We are not responsible for the privacy practices of those websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

The Consumer Advocate Program Staffing

3490 Regent Branch Dr.

New Hill, North Carolina 27562

(704) 239-6867